AI Solutions
E-commerce AI Chatbot Integration
Integrated a smart AI chatbot into an e-commerce website, automating 80% of customer service and lifting conversion rate 45%.
- Client
- TechMart Vietnam
- Industry
- Electronics
- Completed
- Mar 2024
- Duration
- 4 months
- Team
- 6 people
- Status
- Completed
Results
Numbers that speak
- Automation
- 80%
- Automation
- Customer service automated
- Conversion Up
- 45%
- Conversion Up
- Higher conversion rate
- Availability
- 24/7
- Availability
- Round-the-clock customer support
- Accuracy
- 95%
- Accuracy
- Response accuracy
Scope
Services delivered
- 01AI Development
- 02System Integration
- 03Training & Optimization
- 04Maintenance
Technology & tools
- Natural Language Processing
- Machine Learning
- API Integration
- Real-time Chat
- Analytics
Gallery
Inside the project
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